No quick win for Uber in London over license loss

Reputation Matters

Reputation Matters

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Uber on Friday, hours before the deadline, filed papers with Westminster magistrates court, an appeals process that will allow it to continue operating London.

Today was the last day Uber could appeal TfL's decision to renew its licence and now in the hands of the courts, Londoners could see Uber stick around in the future. The licence decision had cited concerns including Uber's approach to reporting criminal offences, how it conducted medical and criminal checks on drivers, and whether software employed to evade regulation was being used in London.

Uber CEO Dara Khosrowshahi has held talks with London's transport agency in a bid to keep the service operational.

Disappointment for Uber today if it was hoping an apology and a personal visit from its new CEO would quickly reboot relations with the local transport regulator in London, which last month stripped the company of its license to operate. In his open letter Khosrowshahi vowed to make things right with for Uber, so that it can still drive through the streets of London.

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The talks were described by both sides as "constructive".

Uber's 40,000 drivers in the British capital will be able to continue operating until the appeals process is exhausted.

Mr Khosrowshahi took over at Uber in August after predecessor Travis Kalanick resigned following a series of scandals.

"While Uber had revolutionised the way people move in cities around the world, it's equally true that we've got things wrong along the way", he wrote.

Uber will challenge the licence decision "with the knowledge that we must also change", he said. A petition launched by Uber to protest TfL's decision has gathered more than 800,000 signatures.

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