"Charter must ensure no interruption in service is experienced by customers, and, in the event that Charter does not do so, the commission will take further steps, including seeking injunctive relief in Supreme Court in order to protect NY consumers", the Public Service Commission said in a prepared statement.
The Commission went on to add that because of Charter's repeated failures to meet deployment guidelines and its continued efforts to mislead regulators, it could "no longer in good faith and conscience allow it to operate in New York".
Regulators in NY are reneging on their approval of Charter Communications acquisition of Time Warner Cable, alleging the cable provider broke its promise to deliver high-speed broadband to rural customers.
The state commission has given Charter Communications, the owners of Spectrum, 60 days to come up with an exit plan while the state seeks a new service provider.
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Charter is also accused of "below standard installation and construction work" including, the commission claims, improperlyinstalling poles and leaving detached wires laying on the ground.
Charter provides cable service in the greater Utica area and throughout the state, including Buffalo, Rochester, Syracuse, Albany, Manhattan, Staten Island, Queens and parts of Brooklyn. The company said its workers "remain focused on delivering faster and better broadband to more New Yorkers, as we promised".
A spokesperson released the following statement: "In the weeks leading up to an election, rhetoric often becomes politically charged".
The commission approved the decision unanimously and also voted to bring forward a civil lawsuit against the company. Although Spectrum says it made its network available to over 86,000 residents, NY was planning on 145,000 businesses and homes being serviced. Mr. Wu previously worked as the NY attorney general's senior enforcement counsel and battled Charter over an investigation into internet speeds. Charter's claims are simply false and the Commission will not stand idly by while Charter deceives the public and its shareholders. NY will not tolerate Charter's gaslighting its own customers into believing it is meeting its promises. The company said it has extended its advanced broadband network to more than 86,000 NY homes and businesses since the merger agreement and is focused on continuing that work.